Below FAQ are some common concerns of our clients before purchasing products.
If you have other questions, please just send it to support@bloofah.com.
- All
- General Information
- Shipping Information
- Refund & Returns
- Product Usage & Benefits
- Account & Payment
- Product Quality & Ingredients
- Subscription & Loyalty Program
- Wholesale & Partnerships
- Environmental Commitment
- Customer Experience
- Legal & Compliance
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
General Information
Our products are made from 100% natural, high-quality herbal ingredients, carefully selected for their beneficial properties.
Dietary supplements are not required to be FDA-approved. However, we follow all FDA guidelines and regulations to ensure our products are safe and of the highest quality.
Our products are manufactured in India in a certified facility that adheres to strict quality control standards.
Yes, our supplements are made with natural ingredients and undergo rigorous testing for safety and quality. We recommend consulting a healthcare professional if you have any specific concerns.
We recommend consulting your healthcare provider before combining our supplements with any medications or other supplements
Shipping Information
We offer economy, expedited and priority shipping options. Delivery times may vary based on your location and chosen shipping method.
Yes, we ship internationally. Please note that shipping times and costs may vary depending on the destination.
Economy shipping typically takes 7-15 business days, while expedited shipping may take 5-10 business days. International shipping can take 10-20 days depending on the destination.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier's website.
If your order is delayed, please contact our customer support team for assistance. We will work to resolve the issue promptly.
Refund & Returns
We offer a 14-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact us for a return authorization.
To initiate a return, please contact our customer support team with your order number and reason for the return. We will provide instructions on how to return the item.
Refunds are typically processed within 5-7 business days after we receive the returned product.
If you receive a damaged or incorrect product, please contact us immediately. We will arrange for a replacement or refund.
Yes, you can cancel your order before it has been shipped. Please contact customer support as soon as possible to cancel your order.
Product Usage & Benefits
Each product comes with specific usage instructions on the label. Generally, our supplements are taken once or twice daily with water.
Our herbal supplements are designed to support overall health and well-being, including energy, immunity, and vitality.*
Our supplements are intended for adult use. We recommend consulting a healthcare provider for use by children or pregnant/nursing women.
Our products are free from common allergens such as gluten, dairy, and nuts. However, we recommend checking the label for specific allergen information.
Results may vary depending on the individual and the supplement. Some users may notice benefits within a few weeks, while others may take longer.
Account & Payment
No, you can place an order as a guest. However, creating an account allows you to track your orders and manage your information more easily.
We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely.
Yes, we use industry-standard encryption to protect your payment information and ensure a secure shopping experience.
You can enter your discount code at checkout. The discount will be applied to your order total before payment.
Once an order is placed, it cannot be modified. If you need to make changes, please contact customer support as soon as possible.
Product Quality & Ingredients
Yes, our products are cruelty-free. We do not use any animal-derived ingredients or test on animals.
No, our supplements are free from artificial colors, flavors, and preservatives. We use only natural ingredients to ensure purity and quality.
Yes, all of our products are non-GMO, ensuring they meet high standards for natural health supplements.
Our products are manufactured in a certified facility that follows strict quality control processes. Each batch is tested for purity and potency.
Subscription & Loyalty Program
Yes, we offer a subscription service for your convenience. You can choose to have your favorite products delivered regularly with exclusive discounts.
You can manage your subscription through your account dashboard. You can change your delivery frequency, pause, or cancel your subscription at any time.
Yes, we have a loyalty program where you can earn points for every purchase, which can be redeemed for discounts on future orders.
You can join our loyalty program by creating an account on our website. You’ll automatically start earning points with every purchase.
Wholesale & Partnerships
Yes, we offer wholesale options for businesses. Please contact us for more information on bulk pricing and partnership opportunities.
You can reach our customer support team via email or phone. Our contact information is available on the "Contact Us" page
Yes, we offer digital gift cards, which make perfect gifts for health-conscious friends and family.
Gift cards can be redeemed at checkout by entering the unique code provided in the gift card email.
Environmental Commitment
Yes, we are committed to sustainability. Our packaging is made from recyclable materials, and we support eco-friendly practices in our operations.
Our packaging is fully recyclable. Please follow your local recycling guidelines to dispose of it responsibly.
Customer Experience
After purchasing a product, you will receive an email invitation to leave a review. You can also leave reviews directly on our website.
Yes, our customer support team is happy to help you find the right products based on your needs. Feel free to reach out for personalized assistance.
If you experience an allergic reaction, discontinue use immediately and consult a healthcare professional.
We recommend that pregnant or breastfeeding women consult their healthcare provider before taking any supplements.
Legal & Compliance
Yes, our products comply with all relevant regulations in the countries where we operate. We ensure all ingredients and practices meet stringent health standards.
We prioritize your privacy and use industry-standard encryption to protect your personal information. Please refer to our Privacy Policy for more details.
We stand behind the quality of our products. If you are not satisfied, please contact us within 14 days for a refund or replacement.
Our products are formulated for safe long-term use. However, it’s always advisable to consult a healthcare provider for long-term supplement use.
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